Friday 18 July 2014

Feelings

It's hard, being the only constant in an unstable environment. It's been nearly 2 months since my boyfriend became ill. And when I say ill I don't mean sappy man flu, I mean neurological possibly serious we just don't know kind of ill. I'm the only person who is really there for him, so I'm the one who has to bandage him up when he falls during a dizzy spell, calm him down when he starts to worry about what is wrong with him or remind him things when his memory fails- and that has been hard. On top of that, his illness began right as my exams did, so I've been juggling A2 exams, a job, friends and family and him. Don't get me wrong, I don't resent him for it, not one bit. I love being there for him and, lets face it, it's great practice for my nursing career. But its still hard and it has taken its toll on me. I feel guilty when I'm not there with him and his symptoms are playing up, I feel guilty when I complain about having a hard day at work and I feel guilty for wanting to just switch off and relax. My friends have noticed a change in me, and regularly remind me to look after myself. That's all good and well and thank-you but what I really need is for someone to bear the weight for a bit. Telling me it's okay and that I need to relax doesn't work when there is still nobody there to care for him in my place.
The MRI scan is tomorrow.

Thanks for reading,
Kitty x

Wednesday 2 July 2014

Customer Etiquette

I love being a waitress. I love being rushed off my feet and always having something to do, especially after spending the last couple of months sitting and revising. I am (obviously) a big believer in 'the customer is always right' because we are here to serve you after all, it's our job. But I also appreciate politeness and treating staff like human-beings. So there are some things which you, as customers, could do as a big favour to all servers.

Please don't click your fingers at me to ask for something- it's rude and obnoxious and if I clicked my fingers at you to do your job, you wouldn't like it. I am not a dog so don't treat me like one.

If I walk straight past you despite you making obvious eye contact at me, I'm busy. And by that I mean I've been told to do a job by my boss which I need to do immediately- someone else will be over soon I promise.

If your server says they're new, be nice! The early shifts of being a waiter/waitress are scary so be nice customers and a make a happy server.

When I arrive at your table with food, do not snatch the plates off me. Chances are the plates are hot and I don't want you to get hurt.

I don't know what you ordered so please don't ask me.

Don't. Sit. On. Dirty. Tables. - ask someone a member of staff to clean it first!

Follow the restaurant's policy on seating. If it's 'waitress service', don't sit yourself down. It confuses the system and will not make your service any quicker.

If you change your mind about your order, tell an order taker immediately. We don't telepathically realize that you fancied a latté not a tea.

Please don't tell me to smile because it makes me look nicer.

When it gets busy, food takes longer to prepare and serve as there is more to do. You are not the only person waiting so please be patient.

If you are unsatisfied with your service, complain to a Duty Manager/Supervisor.We are always looking to improve!
Equally, please compliment and tip if you liked the service.

Don't move tables without telling anyone. It will slow down your service as everything is based around your table number.

Do not place tips on my person (i.e shirt pocket) and then pat it- I am not a stripper (although that would probably pay better).

I hope this might help all you people confused about customer etiquette! Special thanks to my boyfriend for being my proof reader and adding a couple of items to the list.
Thanks for reading,
Kitty x